Specialist Vets in Herne Bay

Vets Now Herne Bay is a reputable veterinary clinic located in Herne Bay, Kent, England. The clinic boasts a commendable overall Google Maps rating of 4.6 stars based on an impressive 495 reviews, indicating a generally high level of customer satisfaction. The clinic primarily offers emergency veterinary services, as reflected in several customer reviews. Clients have praised the clinic for its attentive and caring staff, with multiple accounts of pets receiving thorough and compassionate care. For instance, Sabine Holgado and Jacq OConnell shared positive experiences, highlighting the clinic's ability to handle emergency situations with expertise and care. Jacq noted the excellent care her elderly dog received, which included significant dental surgery that led to a remarkable recovery. However, not all experiences have been uniformly positive. Nick Adamou reported a distressing situation involving his bull terrier, Diego. Nick recounted a lack of clear communication about Diego’s critical condition, which led to what he felt was unnecessary suffering and expenses. This review highlights the importance of clear communication, especially in emergency situations. Despite isolated negative feedback, the majority of reviews emphasize positive interactions. A reviewer named whiskers appreciated the detailed explanations and the genuine affection staff showed towards animals, which eased the anxiety of leaving their pet overnight. Another reviewer, lilac therapies, was satisfied with the comprehensive service from initial contact to follow-up care. Pricing transparency is not explicitly highlighted, though some reviews mention high costs, which is typical for emergency veterinary care. Overall, Vets Now Herne Bay is a trusted choice for emergency veterinary services in the Herne Bay area, with a strong reputation for compassionate and effective animal care.

Corner House Vets, located in Herne Bay, offers a range of services including a veterinary nurse training facility and emergency veterinary services. It boasts a strong Google Maps rating of 4.7 stars from 401 reviews, suggesting a generally positive customer experience. However, the written reviews present a more nuanced picture. While the clinic has received praise for friendly staff and efficient service, as reflected in the 5-star reviews from Jabms and Donna Navarro, there are significant concerns raised in the lower-rated reviews. These concerns primarily revolve around the cost of services and the perceived emphasis on profit over patient care. Dizzy's review highlights a frustrating experience with unclear diagnostic processes and high fees, resulting in a search for more affordable and compassionate care. Similarly, Louise Taylor describes dissatisfaction with inconsistent diagnoses and a focus on profit, leading to a decision to switch to another veterinary practice. Jess teress echoes these sentiments, recounting an experience where the recommended costs for treating a cat's UTI seemed exorbitant, prompting a successful and more affordable resolution with another clinic. The contrasting reviews indicate a divide in customer satisfaction, with some clients appreciating the clinic's responsiveness and care, while others question its pricing practices and approach to treatment. For potential clients, it might be beneficial to seek itemized quotes and consider second opinions for major procedures to ensure transparency and trust in the services provided.

Broadway Veterinary Centre in Herne Bay is a highly regarded clinic with a strong reputation for delivering excellent veterinary services. Garnering a commendable 4.5-star rating from an impressive 310 reviews on Google, this clinic stands out as a trusted establishment in the community. The reviews highlight the compassionate and thorough care provided by the staff, with particular appreciation for their handling of pets during both routine visits and more critical situations. Customers frequently commend the clinic's staff for their attentiveness and professionalism. Reviews consistently reflect positive experiences, emphasizing the staff's ability to put nervous pets at ease and their willingness to keep pet owners informed about treatments and options. The clinic's team is praised for their supportive nature, especially in emotionally challenging situations such as end-of-life care. Notably, the staff's kindness and the welcoming atmosphere created by the reception team contribute to a sense of trust and reliability. Broadway Veterinary Centre offers emergency veterinary services with extended hours, ensuring that pet owners have access to care when it is most needed. The clinic also provides a pet club membership that covers various services, including vaccinations and consultations, offering pet owners a cost-effective way to manage their pets' health needs. Overall, Broadway Veterinary Centre is a cornerstone of the Herne Bay community, distinguished by its commitment to providing top-notch care for pets and supporting their owners with empathy and expertise.

Animed Veterinary Centre, located in Herne Bay, is a well-regarded veterinary establishment that offers emergency services with extended hours. The clinic has earned a commendable 4.6-star rating based on 116 Google reviews, indicating a high level of satisfaction among its clients. Customer feedback highlights several key strengths of Animed Veterinary Centre. The clinic is described as clean and well-organized, with a comfortable seating area. Clients frequently mention the friendly and approachable nature of the reception staff, as well as the vets and nurses. Pricing at the clinic is noted to be fair and clearly explained, contributing to the overall positive client experience. Several reviews emphasize the compassionate care provided by specific staff members. Valeria, Cassie, and Bella are praised for their support and empathy, particularly during difficult times such as the loss of a pet. Additionally, long-term clients like Alan Brown appreciate the consistent quality of care and the excellent bedside manner of the veterinary partners over many years. Animed Veterinary Centre is equipped with ultrasound and an in-house laboratory, although it does not have X-ray facilities on-site—they are available at their Whitstable branch. The clinic offers separate kennels for dogs and cats, and appointments are required for both vet and nurse consultations. The introduction of a healthy pet scheme further enhances the services offered. Overall, Animed Veterinary Centre stands out for its compassionate care, knowledgeable staff, and fair pricing, making it a trusted choice for pet owners in the Herne Bay area.