
Gravesend Vets4Pets Ltd, located in the heart of Gravesend, is a well-established veterinary practice renowned for its compassionate care and professionalism. With a high Google Maps rating of 4.5 stars from 350 reviews, the clinic has garnered a strong reputation for providing excellent veterinary services. The clinic also serves as a Veterinary Nurse Training facility, highlighting its commitment to advancing veterinary education and expertise.
The reviews paint a picture of a caring and professional team, with specific mentions of staff members Paul and Angie for their exceptional service. Clients frequently commend the clinic's compassionate approach, especially during difficult times, as seen in Amy Danston's review regarding her cat, Harry. The clinic's aftercare services and follow-up calls are also frequently praised, underscoring their dedication to ongoing care.
However, one review by Jen Slatcher notes an issue with a receptionist’s attitude, suggesting room for improvement in customer service interactions. Despite this, the overwhelming majority of reviews are positive, with clients like M SB and Brian Kemp expressing satisfaction with the clinic’s services and the friendly, accommodating nature of the staff.
Pricing at Gravesend Vets4Pets is considered reasonable, with no pressure to purchase additional services like the Pet Plan, which adds to the client satisfaction as noted by Mel Callum. Overall, the clinic is highly recommended for its comprehensive and compassionate care, making it a preferred choice for pet owners in Gravesend.
Note: Showing the 5 most recent Google reviews out of 349 we track in total. Recent reviews may not be representative of overall sentiment.
3 months ago
They were friendly kind. I'm glad I chose them!
5 months ago
Cannot fault the team at Vets for Pets when it came to saying goodbye to my cat Harry back in May. Thank you to all the team for your compassion and patience. 🩷
2 months ago
Cannot fault the team at Vets for Pets when it came to saying goodbye to my cat Harry back in May. Thank you to all the team for your compassion and patience. 🩷
5 months ago
I wouldn’t take your furry ones here, they don’t have a clue what they are doing.
5 months ago
9 months ago
THE BEST VETS AROUND! Thank you Paul, Angie and the team. Your service and the way you looked after Gizmo and explained everything to me was brilliant. The after care provided is like nothing I have ever seen before. Thank you!
6 months ago
THE BEST VETS AROUND! Thank you Paul, Angie and the team. Your service and the way you looked after Gizmo and explained everything to me was brilliant. The after care provided is like nothing I have ever seen before. Thank you!
9 months ago
Like most of the reviews the pet care isn't the problem. It's a receptionist who likes to have an argument and throw her weight around. And too money orientated. Lifes too stressful anyway without having to deal with people with an attitude when your trying to do the best for your animals. Very upsetting exsperience. I'd rather have a conversation with a vet not an argument with an admin assistant.
11 months ago
I have been amazed by the care and professionalism. My 9 year old mongrel was castrated there yesterday. The care he received was tremendous. They gave me excellent advice, and this morning a follow up call to check on him. What an incredible service
7 years ago
Vets for Pets; the place that pets’ dream of. Like a mother who nurtures her child, the need to find the best in services for my pet is essential. The moment I walked into the shop, of which I have been into many times since adopting our beautiful feline bundle of joy! The atmosphere is pleasant. I had to stop myself from straying to purchase more products for our very spoilt, but deserved Caesar. My aim was to take him to his first Consultancy appointment at our new vet. New for us that is. Vets for Pets sits at the back of the Pets at Home store in the heart of Gravesend. Surprisingly enough, our Caesar never made a peep; which was unusual because every single time he attended our previous vets, he trembled almost in fear. Almost that is, and of course that is my opinion. But Caesar seemed more curious than anything as he sat calmly in his luxury cat carrier. Unfortunately, I got the date wrong and arrived a week early! Next time I will clarify the date when I book rather than relying on ‘see you Saturday then’. Nevertheless, the very friendly receptionist managed to accommodate by squeezing me in, but I had to wait 20min. That wasn’t a problem so I waited. When we were called in by another very welcoming face of one of the vets, Paul, he was friendly, chatty, answered all my questions regarding Caesar and his eating habits, and Caesar sat there just looking, curious, and just didn’t seem bothered about being handled by someone new. I even got to see him being weighed, which I never did from he was a kitten at our provisional vets. I was even more surprised of the very reasonable price of the visit and his treatment. Plus, although they offer Pet plan, of which I will consider for the future, I didn’t feel it was obligatory as I had felt with our old vets. All I can say, in fact, I have plenty to say, but I will try and limit my word count so I’m not sounding repetitive, that this place is just what we have been looking for. And yes, Caesar has a say in it too! All the reception staff that we came across during our visit were friendly, smiley and genuinely interested in Caesar. The only thing I have left to question is why I didn’t make the move earlier. Highly recommended.
Explore more trusted veterinary clinics near Gravesend Vets4Pets Ltd
144 Parrock St, Gravesend DA12 1EY, UK
65 Perry St, Northfleet, Gravesend DA11 8RD, UK
