Portland Vets

Portland Vets presents itself as an independent veterinary practice and a veterinary nurse training facility. The clinic website also says it provides 24-hour onsite inpatient care Monday to Friday. Recent reviews consistently describe a friendly, compassionate team that communicates clearly, takes time with nervous pets, and follows up during more complex cases, although one negative review raised concerns about an unresolved infection and a focus on payment.

Services

• •24-hour onsite inpatient care (Monday to Friday), according to the clinic website.
• •General care for dogs and cats, with reviews describing treatment for sick pets, ongoing medication queries, and routine support for young and newly registered dogs.
• •Lower-stress handling for nervous pets, with one owner saying the team took time to get to know their wary dog and found a more stress-free way to treat her.
• •Monitoring and communication during illness, including frequent updates, clear plans, and internal discussion of next steps before advising owners.
• •Diagnostic work, with biopsies mentioned in one review about a dog with an ongoing infection.
• •Nurse appointments, including a review that mentions a cat being checked by the nurse.
• •End-of-life care, with one owner highlighting kind support when saying goodbye to their dog.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Review sentiment is a little mixed: one owner felt the practice might be pricier than some alternatives, while another appreciated staff taking the time to look up pricing and vaccination timing over the phone.

People

• •Violet: mentioned by name for helping over the phone, answering questions, looking up pricing, and explaining when a new dog would be due for vaccinations.
• •Reviews also repeatedly praise the wider staff and vets for being welcoming, patient, compassionate, and willing to talk through concerns without rushing.

Reviews

Google rating: 4.7/5 from 118 reviews.

• •Many owners describe the team as friendly, polite, and compassionate, with several saying they feel well supported at appointments.
• •A recurring theme is patience with nervous pets, especially dogs that are wary of new people.
• •Reviews also highlight clear communication, including regular updates, straightforward advice, and time taken to discuss treatment plans and medication concerns.
• •There is also one clear negative account, from an owner who felt their dog’s infection remained unresolved despite repeat visits and biopsies, and who was unhappy with the way payment was handled.