Portland Vets – Vets in Edenbridge
Fair £
26 Prices Tracked
Independent
Verified PricesClinic Overview
Portland Vets presents itself as an independent veterinary practice and a veterinary nurse training facility. The clinic website also says it provides 24-hour onsite inpatient care Monday to Friday. Recent feedback is very positive overall, with owners frequently praising the team’s friendliness, clear communication, patience with nervous pets, and follow-up during ongoing cases.
Services
- •General veterinary care for dogs and cats, including support for new puppies, older pets, sick or injured animals, and ongoing medication queries.
- •24-hour onsite inpatient care (Monday to Friday), according to the clinic website.
- •Cat and dog support tailored to individual needs, with reviews highlighting patient handling for wary dogs and a dedicated cat clinic for feline patients.
- •Nurse appointments and follow-up, including checks with the nursing team and follow-up calls after visits.
- •Diagnostics and management of more complex problems, with reviews mentioning biopsies, regular updates, and discussion of next steps during longer-running cases.
- •Routine advice and early-stage support for new owners, including vaccination timing, phone advice, and help for newly registered pets.
- •End-of-life care, with earlier feedback highlighting kind support when saying goodbye to a dog.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Review comments on cost are mixed: one owner felt it may be pricier than some alternatives, while another described the pet plan as brilliant value for money.
People
- •Ellie: a nurse mentioned for being patient and making a follow-up call.
- •Alex: a vet described as friendly and professional.
- •Jennie and Laura: praised for being helpful and informative with a new puppy.
- •Violet: mentioned for helpful phone support, including pricing information and vaccination guidance.
- •Reviews also speak warmly about the wider reception team, nurses, and vets, describing them as welcoming, kind, and good at explaining things clearly.
Reviews
Google rating: 4.8/5 from 130 reviews.
- •Recent reviewers often describe the team as caring, friendly, and thorough, especially when treating older pets or talking owners through concerns.
- •Communication is a consistent strength, with praise for clear explanations, straightforward advice, and follow-up after appointments.
- •Several owners highlight the practice’s patience with nervous animals and the time staff take to find lower-stress ways to treat them.
- •Most recent feedback is strongly positive, though one negative review described frustration over an unresolved infection and the way payment was handled.
Special Services
Vet Nurse Training
