Rabbit getting nails clipped at vet

Animal House Veterinary Services (Deal) Ltd

#1 Vet in Deal, Kent

4.8
Independent Clinic

Animal House Veterinary Services (Deal) Ltd – Vets in Deal

Updated January 2026
Independent Clinic

Clinic Overview

Animal House Veterinary Services (Deal) Ltd says it is independently owned and established in 2007, with care provided to over 5000 families (per its website). The clinic appears set up for in-house diagnostics and surgery, with X-ray and ultrasound, dental X-ray, a full in-house laboratory, modern surgical equipment, and isolation facilities listed on its site, plus cat-friendly facilities. For urgent decisions outside appointments, it also states a partnership with VidiVet for 24/7 in-app access to a vet for guidance.

From recent reviews, owners repeatedly mention support around end-of-life decisions (including one account of a vet coming to the home to help with euthanasia), and urgent same-day help (a cat seen quickly after an accident, given an anti-inflammatory/pain-relief injection and oral medication). Pricing experiences are mixed: one reviewer reports a £771 quote for a cat dental clean, contrasted with £250 quoted elsewhere.

Services

  • Diagnostics & facilities (website): X-ray, ultrasound, dental X-ray, in-house laboratory, isolation facilities, modern surgical equipment.
  • Cat-focused setup (website): cat-friendly facilities.
  • Emergency/urgent guidance (website + reviews)
  • Website: VidiVet app partnership for 24/7 access to a vet for guidance.
  • Reviews: emergency appointment arranged quickly for a cat with a swollen paw; treated with anti-inflammatory/pain-relief injection and oral medication.
  • End-of-life care (reviews): multiple owners describe help with euthanasia decisions; one specifically mentions a vet coming to the house to help them say goodbye.
  • Conditions/treatments mentioned (reviews)
  • Seizures: a vet recommended a holistic supplement (Nutramarin) which the owner reports helped.
  • Behaviour/reactivity handling: one owner describes staff being understanding with a reactive, muzzled dog, though they also report one poor visit where they felt judged about the dog’s behaviour.
  • Specialties listed (website): ophthalmology, surgical nursing, parasitology.

Pricing

  • Cat dental clean quote: £771 (one recent reviewer).
  • The same reviewer reports another practice quoted £250 for the same type of dental clean (comparison only; not this clinic’s price).

People

  • Jeremy (vet, per reviews): repeatedly praised for working with a dog with behavioural issues/reactivity over years; one owner says he came to their home to help with euthanasia.
  • Dr Stephanie (per reviews): mentioned for support when an owner decided to euthanise an older dog during 2020 lockdown.
  • Debbie Eske (per reviews): credited with managing a cat’s seizures; owner highlights her recommendation of Nutramarin and support during the cat’s decline.
  • Rachel Russell (per reviews): mentioned positively alongside Debbie; also credited by an owner with setting up VidiVet, which they used “several times” and found quick/helpful.
  • Mixed experience note (per reviews): one owner describes a “bad visit” with an unnamed female vet where they felt criticised about their dog’s behaviour despite warning the dog was reactive and providing a muzzle.

Reviews

Google rating: 4.8 stars from 312 reviews. “”

  • End-of-life support is a recurring theme: several owners describe compassionate help when saying goodbye, including one report of a vet visiting the home for euthanasia and another mentioning a condolence card/gift.
  • Urgent appointments and practical treatment: one owner reports being offered a quick emergency slot for a cat’s injury and leaving with an injection plus oral pain relief, with swelling improving within an hour.
  • In-house testing is valued: one owner notes the clinic has its own blood lab, avoiding long waits for results.
  • Handling nervous/reactive pets: owners mention staff being accommodating with a nervous cat (easy rescheduling; quick appointment) and a reactive dog (some staff were understanding), but there is also a report of a vet interaction that felt unsympathetic.
  • Communication can be a weak spot in specific cases: one reviewer describes a delay retrieving ashes after euthanasia, attributing it to a message/payment not being passed on.
  • Costs can be a deciding factor for some: one reviewer moved practices after receiving a £771 cat dental-clean quote.

Location

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