Cinque Ports Veterinary Group Ltd

Cinque Ports Veterinary Group Ltd is part of Linnaeus and offers routine appointments, with a stated 24/7 emergency service through Vets Now at the Cinque Ports Veterinary Hospital. Reviews highlight helpful, patient staff, clear explanations, and appointments that run smoothly. Owners also mention thoughtful touches at puppy visits and practical support for nervous pets, while one review notes limited wheelchair access at the entrance and says staff helped with alternatives.

Services

• •Routine appointments and general vet care: Standard consultations are offered for everyday health concerns.
• •Vaccinations and puppy visits: Puppy vaccinations are specifically mentioned, with some owners noting small extras such as a gift bag or treat.
• •Urgent and emergency care: The practice states that 24/7 emergency cover is available through Vets Now, based at the Cinque Ports Veterinary Hospital. One reviewer also said their puppy was seen straight away after a dog-bite incident.
• •Support for anxious pets: Owners mention being encouraged to bring in a nervous dog just to be weighed, helping the pet get used to the clinic environment.
• •Pet plans: Reviewers mention pet plans that include discounts, although no further plan details are publicly set out.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Review feedback on costs is limited, but one owner commented that prices felt quite high, while also noting that pet plans with discounts are available.

People

No individual vets or nurses are named publicly, but reviews consistently describe the team as friendly, helpful, patient, and knowledgeable.

Reviews

Google rating: 4.8 stars from 144 reviews.

• •Friendly, reassuring service: Several reviewers simply describe the staff as lovely, helpful and very good, with longer comments praising patience and kindness, including with older pets.
• •Clear communication: Owners say concerns were listened to and explanations were informative and easy to understand.
• •Smooth visits and calm handling of stress: One reviewer said they were greeted warmly and seen on time, while another said an emergency puppy bite case was handled immediately and calmly.
• •Useful extra touches: Puppy visits are mentioned positively, including a gift bag or treat, and one owner appreciated the suggestion to bring in a vet-nervous dog just for weighing to build confidence. Another review notes that the entrance is not very wheelchair-friendly, but says staff offered practical workarounds at the door.