Barrow Hill Veterinary Centre, located in New Romney, Kent, is a well-regarded establishment based on its Google Maps rating of 4.6 stars from 188 reviews. This indicates a generally high level of satisfaction among clients, supported by the significant number of reviews which lends reliability to the rating.

Customer feedback highlights both positive experiences and areas for improvement. Many reviewers praise the clinic for its helpful and caring staff, with specific mentions of friendly receptionists and attentive veterinarians. For instance, Jane Sharland applauds the staff's patience and care, especially towards anxious pets and their owners. Similarly, Kelvin Dobbs appreciates the thorough examination and professional service provided for his pet dog, recommending the surgery for its cleanliness and quality care.

However, not all feedback is positive. Lewis B Wilson's review presents a stark contrast, criticizing the staff's demeanor as rude and unprofessional, which suggests that experiences at the clinic can be inconsistent. Kathryn Pelham acknowledges the helpfulness of the staff but points out issues with the waiting area's cleanliness and the cost of services, which she found to be high for the amount of treatment provided.

While individual experiences vary, the majority of reviews reflect a positive sentiment towards Barrow Hill Veterinary Centre, highlighting its professionalism and dedication to pet care. Prospective clients should be aware of potential service variations but can be generally reassured by the clinic's strong overall rating and the frequency of positive testimonials. Pricing details are not explicitly available, but one review indicates some dissatisfaction with costs, which may be a consideration for potential visitors.