
Medivet Birchington - Eagle Vets is part of the Medivet group. Based on the information available, it handles routine appointments (including 6‑monthly check-ups) as well as more involved cases such as dental problems and surgery, with some owners describing multi-visit care over several months. Reviews also describe how the team handles urgent concerns late in the day: reception staff triaging questions, pets being taken in promptly for assessment, and vets talking owners through diagnostic and treatment options (including blood tests, injections, and take-home medication). The practice is also listed as a Veterinary Nurse Training facility.
Jack (vet): Mentioned repeatedly by name in reviews. Owners describe him
taking time to explain options and costs, including providing an estimate;
being patient with a young dog and giving “great advice”;
being a positive part of a first visit experience (“Dr Jack was lovely”).
Reception team (unnamed): One review describes the receptionist listening carefully, asking “sensible questions,” and consulting a colleague before advising the owner to bring their cat in for assessment.
4.7 stars from 292 reviews. Owners most often describe clear explanations during consults and practical support for both routine and urgent problems, with some concern about costs for acute-care workups. “”
Note: Showing the 5 most recent Google reviews out of 292 we track in total. Recent reviews may not be representative of overall sentiment.
2 months ago
Lovely staff. Very empathetic, kind and gentle, and when I took my elderly cat there recently Jack, the vet, took his time to explain everything and gave me an estimate of costs.
2 months ago
Lovely friendly team and vets
2 months ago
2 months ago
I was very pleased with the attention given to my cat Oscar and the identification of his dental issues. The staff at Medivet Birchington showed a lot of care.
2 months ago
Major gets looked after well here
a month ago
Great response to my call, late on a Friday afternoon. My cat had become ill throughout the day and I was concerned with the approach to a weekend. The receptionist listened attentively and asked sensible questions before consulting a colleague. I was advised to bring my cat to the surgery. On arrival he was taken for assessment. The vet talked me through options to find out the cause of his symptoms. One was a very expensive blood test (£170 ! 😮) which I authorised, the results were quick which I presume was why it cost so much. Although it wasn’t possible to get a definitive diagnosis, I was given some medication to administer at home, as well as injections at the surgery. I was also given follow up advice regarding vet availability for the following day. All in all, a prompt and efficient service. The only reason for dropping one star is because of the expense of this service as it cost me over £300 in total and I am still reeling from the shock!
a month ago
Great first visit to my new vets. Everyone eas very friendly and efficient. Dr Jack was lovely.
2 months ago
The staff at Medivet Birchington are always warm and friendly. Our cat Oscar was very comfortable during his 6 monthly examination which was thorough and caring. He had a tough six months from December to May this year having undergone two surgeries and his marvellous recovery was due in large part to the care and attention given to him by the vets, nurse and staff at Medivet Birchington.
3 months ago
Staff is very friendly and efficient. Vet was excellent and explained everything very well.. First time going in there, but will definitely make this our pet's vet.
5 months ago
This practice has been fantastic, if busy they will always assist with booking into their Minster location, if you can request a vet Jack Conway is a must, Jack is so personable, he is amazing with our young dog Max, Jack is so patient and friendly and very helpful with great advice, Jack is an asset to the practice.
