Medivet Birchington - Eagle Vets – Vets in Birchington
Clinic Overview
- Caring, friendly team: Many reviewers highlight warm, welcoming staff and a gentle approach with both pets and owners, from the first phone call through to the appointment. - Clear communication: Owners often mention vets explaining things well, especially around treatment choices, likely next steps, and costs. - Strong support for cats and ongoing cases: Recent reviews mention quick care for an unwell cat, identification of dental issues, thorough routine checks, and recovery support after two surgeries.
Medivet Birchington - Eagle Vets is part of the Medivet group. It offers routine appointments as well as care for more involved problems such as dental issues, surgery, and urgent illness, with reviews describing both same-day help and follow-up over several months. The practice is also listed as a Veterinary Nurse Training facility, and Medivet states clients have access to emergency care via its 24-hour centres.
Services
- •Routine consultations and check-ups: Reviews describe thorough six-month examinations, with staff noted as gentle and reassuring with cats and dogs.
- •Urgent appointments and acute illness workups: Owners report late-day triage over the phone, prompt assessment on arrival, discussion of diagnostic options, injections at the clinic, take-home medication, and follow-up advice for the next day.
- •Dental care: Recent feedback mentions dental issues being identified in a cat.
- •Surgery and ongoing follow-up: Reviews describe multi-visit care over several months, including two surgeries for one cat and recovery support from the vets, nurse, and wider team.
- •24/7 emergency access via Medivet: The practice states that out-of-hours care is available through Medivet 24-hour centres, with an overnight emergency consultation fee applying between 7pm and 9am.
- •Training role: The practice is listed as a Veterinary Nurse Training facility.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. The clearest published figure is an overnight emergency consultation fee of £130 for consultations between 7pm and 9am at Medivet 24-hour centres. One recent reviewer also mentioned paying £170 for a blood test and over £300 in total for an urgent visit with assessment, testing, injections, and medication; while they praised the care as prompt and efficient, they felt the cost was high.
People
- •Jack (vet): Named repeatedly in reviews and praised for taking time to explain findings, talk through options, and give an estimate of costs. One reviewer also described “Dr Jack” as lovely on a first visit.
- •Reception team (unnamed): Reviews mention attentive phone handling, sensible triage questions, and calm support when pets became unwell late in the day.
- •Wider clinical and support team: Owners regularly describe the vets, nurse, and support staff as friendly, caring, knowledgeable, and gentle with pets.
Reviews
Google rating: 4.7/5 from 296 reviews. Recent feedback is very positive overall, with the practice frequently described as kind, professional, and reassuring.
- •Caring, friendly team: Many reviewers highlight warm, welcoming staff and a gentle approach with both pets and owners, from the first phone call through to the appointment.
- •Clear communication: Owners often mention vets explaining things well, especially around treatment choices, likely next steps, and costs.
- •Strong support for cats and ongoing cases: Recent reviews mention quick care for an unwell cat, identification of dental issues, thorough routine checks, and recovery support after two surgeries.
- •Some sensitivity around cost: One otherwise positive review said an urgent workup felt expensive, despite praising the speed and efficiency of the service.
