My cat, Albert is a new patient with Beacon View and unfortunately his first appointment with them was because he was poorly. He had further appointments while investigations were carried out and I cannot fault any of the staff or the service. Every member of staff I interacted with, either in person or telephone; vets, nurses or reception were incredibly helpful, kind, supportive and understanding. Albert does not like the vets but they gave him the space and time to adjust during the appointments. Outside of the appointments, I still had concerns and I called up a few times. My calls were returned by the vets and guidance was given. They have not only supported Albert with his recovery but they have also supported me with their level of care and commitment to getting him better; keeping me informed at all times. I have found them to be proactive in supporting Albert in the best way to avoid upsetting him further when he finds it so stressful. I would recommend Beacon View to everyone and they do not compare to vets Albert has been with before. I find it incredibly upsetting when Albert is not well, but I feel reassured knowing he is their patient. I just wish I had know about Beacon View sooner so I could have registered Albert there a long time ago

took my dog Teddy to beacon view vets today, and I couldn’t be more impressed with the care he received. From the moment we arrived, the staff were warm, compassionate, and attentive, making both Teddy and me feel at ease during what was a stressful day. The vets took the time to carefully examine Teddy, explain his condition, and discuss the best course of action. Their professionalism, patience, and clear communication were outstanding—they answered all my questions and reassured me when I was worried. Teddy has heart disease, and today there were concerns about his breathing and possible pneumonia. The team handled everything with skill and genuine care, ensuring he was comfortable and well-monitored. I also appreciated the practical advice for at-home care and what to watch for in the coming days. I am incredibly grateful to beacon view vets for their dedication and compassion. They go above and beyond for their patients, and I know Teddy was in the best possible hands. I would wholeheartedly recommend them to anyone who wants a vet who truly cares.

Such a fantastic practice a world apart from others we have used over the years for our pets. The staff go above and beyond for Lottie and I am so grateful to have their expertise in managing her long term conditions. Special thanks and credit also go to Claire our Vet who is absolutely brilliant at what she does and how she communicates with us but more importantly our dog lottie. Thank you

The Rolls-Royce of veterinary practices. Good at explaining the ramifications of Buster’s conditions and the prognosis. Excellent. And then the vet Claire was her usual highly observational and helpful self, and supported me and Buster completely. Always a pleasure.

Absolutely fantastic service. So kind and patient with our poorly cat. You felt like you were treated as a friend rather than a patient. Such a lovely feel to the place. Amazed to have over night support via a video call VidiVet which helped put our mind at ease until an appointment had been made. Amazing - highly recommend Beacon View