Linnaeus Veterinary Ltd T/A Warren House Veterinary Group - High Halstow Surgery, located in Rochester, enjoys a strong reputation with a notable Google Maps rating of 4.6 stars based on 170 reviews. This high rating suggests a generally positive reception from clients, highlighting reliable service and customer satisfaction.

The clinic has received praise for its professional and caring approach, as demonstrated by several reviews. Lorraine Wise commends the team for their exceptional care of her elderly Jack Russell, Max. Similarly, Sue Ashard appreciates the staff's efforts in putting her cat at ease during vaccinations, while Tony Smith was impressed by the prompt service and detailed guidance he received for his puppy's first vaccinations. David Curtis also highlights the ease of getting a same-day appointment and the clear communication regarding treatment costs and aftercare for his guinea pigs.

However, not all feedback is positive. Tom The Tutor's review raises concerns about the clinic's pricing and billing practices, describing an experience that he perceived as exploitative, with substantial markups on medication and repeated consultation fees. This review suggests a need for the clinic to ensure transparency in pricing and informed consent for treatments.

Overall, the clinic appears to deliver quality veterinary care with a focus on customer service, although attention to pricing transparency might enhance client trust further.