Vets Now Herne Bay is a reputable veterinary clinic located in Herne Bay, Kent, England. The clinic boasts a commendable overall Google Maps rating of 4.6 stars based on an impressive 495 reviews, indicating a generally high level of customer satisfaction.

The clinic primarily offers emergency veterinary services, as reflected in several customer reviews. Clients have praised the clinic for its attentive and caring staff, with multiple accounts of pets receiving thorough and compassionate care. For instance, Sabine Holgado and Jacq OConnell shared positive experiences, highlighting the clinic's ability to handle emergency situations with expertise and care. Jacq noted the excellent care her elderly dog received, which included significant dental surgery that led to a remarkable recovery.

However, not all experiences have been uniformly positive. Nick Adamou reported a distressing situation involving his bull terrier, Diego. Nick recounted a lack of clear communication about Diego’s critical condition, which led to what he felt was unnecessary suffering and expenses. This review highlights the importance of clear communication, especially in emergency situations.

Despite isolated negative feedback, the majority of reviews emphasize positive interactions. A reviewer named whiskers appreciated the detailed explanations and the genuine affection staff showed towards animals, which eased the anxiety of leaving their pet overnight. Another reviewer, lilac therapies, was satisfied with the comprehensive service from initial contact to follow-up care.

Pricing transparency is not explicitly highlighted, though some reviews mention high costs, which is typical for emergency veterinary care. Overall, Vets Now Herne Bay is a trusted choice for emergency veterinary services in the Herne Bay area, with a strong reputation for compassionate and effective animal care.