Margetts & Associates Ltd, located in Gillingham, Kent, is a highly regarded veterinary clinic with a strong focus on providing personalized care and professional services. The clinic holds an impressive rating of 4.7 stars based on 305 Google reviews, indicating a high level of customer satisfaction.

The clinic is noted for its friendly and professional atmosphere, with staff members being commended for their caring attitudes and ability to accommodate appointments, often on the same day. Notable staff members include Jamie and Hayley, who have been specifically highlighted for their exceptional service and kindness.

While the majority of feedback is overwhelmingly positive, highlighting the clinic's long-standing reputation and compassionate care, there are some areas for improvement. One recent review expressed disappointment regarding the clinic's communication following the death of a pet, pointing out a lack of follow-up that contrasted with the otherwise caring image of the practice. This serves as a reminder of the importance of maintaining consistent and compassionate communication, especially during sensitive times.

Overall, Margetts & Associates Ltd is a well-respected establishment with a dedicated team that strives to provide exemplary care for pets. The clinic also serves as a veterinary nurse training facility, further emphasizing its commitment to quality veterinary education and services. With a solid track record and a large number of positive reviews, the clinic is a reliable choice for pet owners in the Gillingham area.