Gillingham PDSA Pet Hospital, located in Gillingham, is a veterinary facility known for its dedication to animal care. With a Google Maps rating of 4.4 stars from 1139 reviews, it indicates a generally positive reception from its clientele. The hospital also serves as a Veterinary Nurse Training facility, contributing to the education of future veterinary professionals.

The reviews present a mixed picture of the clinic's performance. On the positive side, clients like Kerry Robinson and Daria Anhelina commend the clinic for its compassionate and professional service. Robinson appreciates the empathetic support during a difficult decision for her aging dog, while Anhelina praises the successful treatment of her cat and the clinic's polite staff.

In contrast, some reviews highlight concerns. A reviewer identified as L05 recounts a distressing experience with the reception staff during an emergency situation, pointing out a lack of compassion and professionalism. Meanwhile, Paula Mustow criticizes the clinic's pricing policy, sharing an instance where a friend faced exorbitant upfront costs for treatment despite having pet insurance, which was not accepted by the clinic.

Jamie Crichton's review provides a balanced perspective, acknowledging some limitations due to resources but appreciating the staff's efforts, including an Australian vet's professionalism and effective treatment solutions.

While the PDSA is traditionally known as a charity providing affordable pet healthcare, these mixed reviews suggest potential issues with customer service and pricing transparency. Nevertheless, the overall rating and the volume of reviews suggest that many clients have had positive experiences, valuing the clinic's role in their pets' health and well-being.