Manor Veterinary Clinic, located in Folkestone, is a well-regarded veterinary service provider, boasting an impressive 4.6-star rating from 265 reviews on Google Maps. This suggests a high level of customer satisfaction, especially considering the substantial number of reviews, which provides a reliable dataset. The clinic also serves as a veterinary nurse training facility, indicating a commitment to education and high standards of veterinary care.

Customer reviews generally highlight the professionalism, friendliness, and helpfulness of the staff. Helen McLean-Connor praises the clinic for consistently excellent communication and care over more than four years, while Nikki Lambert appreciates the thoughtful design of the waiting area, which is segmented for different types of pets. Terry Edwards commends the staff for their supportive approach, which was particularly reassuring for his rescue dog.

However, not all feedback is entirely positive. A review from Kai The Malamute points to a significant pricing issue, where the final bill was higher than initially quoted, despite a reduction in procedures. This discrepancy was attributed to internal pricing policy changes, which the clinic has since addressed. Despite this, the review acknowledges the polite and helpful demeanor of the staff involved.

In summary, Manor Veterinary Clinic is highly recommended for its compassionate care and knowledgeable staff, although prospective clients should be aware of potential changes in cost estimates. The clinic’s dedication to both pet and owner satisfaction is reflected in numerous positive testimonials, making it a trustworthy choice for veterinary care in the Folkestone area.