My cat wasn’t registered with Vets for Pets but seen nevertheless on a Saturday when she came home limping. Very friendly secretaries and vet. Thank you.

The staff were incredibly friendly and efficient, and my kittens were successfully neutered there. Their wounds are healing well, and they did a fantastically clean and precise job.My kittens were calm, happy and received excellent care throughout their visit.

Great vets and staff out the back helped a lot with our puppy but for the 1 miserable receptionist I don’t recommend you speak to her we’ve had a few bad experiences and now we are looking into a different vets just for that reason her name is Linda and if you speak to her ask for someone else for example today I asked about when was our a question on why we was giving our puppy 1 and a half tablets now it’s going up to 2 and a half and she said “well you do know dogs grow and put on weight “ very patronisingly and me having dogs my whole life I find it very disrespectful and when I said should I get him weighed she said if you want like she doesn’t have a care in the world

We used to love these vets but recently haven’t been happy with the service. There is zero consistency in what we’re told, from recommendations, to pricing, to the logistics (we have to outsource a scan to another vet which I am having to pay for even though it’s not my fault they don’t have the equipment). Was told they arranged it and did the transport, now that’s not the case. And all this is at a massive cost to me considering that a couple years ago a vet noticed tartar on the teeth but didn’t recommend any cleaning treatments just brushing at home. Well now that’s not covered by insurance because it’s a pre existing condition. Which didn’t tell us they could clean professionally. Now my cat is losing most of her teeth. We will be switching vets once all this is over.

Absolutely disgraceful service at Folkestone Branch. We attended to have our rescue Jack Russel immunised with her first jab as previously booked in following a vet check a couple of weeks before. This time we saw a different VET. A younger gentleman who checked our rescue dog again and this time claimed she had an ear infection and needed drops and antibiotics before they started the jab process. I explained that I found this hard to believe as she had been checked only 2 weeks prior and was absolutely fine in herself. Ended up costing £90 for drops. Took her to our local vets and advised no infection in her ears. These VETS are simply ripping people off… Warning do not use!!