
Note: Showing the 5 most recent Google reviews out of 51 we track in total. Recent reviews may not be representative of overall sentiment.
a week ago
Absolutely fantastic vets. We’ve got one dog that loves everyone and one that’s very nervous and everyone at the vets from reception staff, to nurses and vets have always been so considerate and helpful when dealing with our nervous boy. I would highly recommend to anyone looking for a friendly, considerate practice who really take the time to get to know both the animals they’re helping and their owners.
a week ago
I used Molly at Goudhurst Vets to come and see my very elderly Mare to see if it was time and it was, we waited a few days so I could say goodbye and she was so respectful of my feelings and let me grieve while this was being done, it was quick and peaceful and exactly how it should be. For a service that is very sad it was dealt with such empathy this was including the receptionist Lesley who sorted my appointment over email because I was struggling to talk about it.
a month ago
Excellent vets, I cannot rate them highly enough! All staff are friendly and absolutely love animals which is of course reassuring when you go to a vets. They’ve treated both my dogs now and really put us at ease when one of them needed surgery. All the team are empathetic and professional, and have provided high quality care for my dogs every time we have visited. At the same time they reassured us and explained exactly what they were doing and what they were checking for. Thank you so much for your dedication and support!
10 months ago
The reception team and any nurse / vet I have dealt with here are wonderful. They are sensitive to yours and your pets needs, they actually listen, and they're realistic about what is the best course of action, not just offering treatments for the sake of it. They are sensitive to different circumstances, busy lifestyles and affordability concerns too. This is through personal experience and hearing conversations with others. Vetinary care is expensive, and this is expected for all of us, but I find the costs quite reasonable, and because you can become a member of The Healthy Pet Club, this provides a discount and includes vaccinations and flea and worm treatment. Also, as long as your pet is insured, the team will go out of their way to help you with any claim and offer advice based on their past experience. Finally, it is not always possible at short notice to see the vet/nurse you prefer, but mostly you can here, and to be honest where I haven't, the alternative available person actually read in depth the ongoing issue with my pet so I didn't have to start from scratch explaining everything. This alleviates a lot of stress and I think is very important. Other Vetinary Clinics have not done this for me in the past. You can feel confident that any pet under the care of this clinic would be well looked after, and you and your pet are receiving the best possible care and advice.
a year ago
Amazing service in a time of extreme stress. The calming nature of the team diffused all worries and provided excellent care to a beloved pet. On returning for a check up multiple members of the team remembered Pumpkin and showed genuine care over her wellbeing. I can't recommend these vets enough. I felt listened to and not rushed to complete the appointment when addressing issues and was given advice that would benefit my cat outside of the services offered. Chloe's bedside manner was amazing, a champion for poorly pets.
